New Digital Banking—Coming Soon! Digital Banking is currently unavailable while we finalize a new Digital Banking experience as part of our systems integration. We will email you after the new platform is live for you to explore the new features and functionality. In the meantime, visit our website to learn more about what to expect and how you can prepare for a smooth transition.
- Personal Accounts
- Account Access
- Financial Education & Wellness
- About Direct Financial
- Resources
Contact Us
Contact Us by Phone
Contact us for personal service on accounts and to apply for loans.
Contact Center
Call to speak with a Member Service Representative from 8:00 am to 5:00 pm on Monday, Tuesday, Thursday & Friday; 9:00 am to 5:00 pm on Wednesday; or 9:00 am to 1:00 pm on Saturday at 800.966.8200.
If you prefer, please send us an email.
Loan Center
Do you need an Auto Loan or Personal Loan? Would you like to speak with us about a Home Equity Loan? Call 800.966.8200 from 8:00 am to 5:00 pm on Monday, Tuesday, Thursday & Friday; 9:00 am to 5:00 pm on Wednesday; or 9:00 am to 1:00 pm on Saturday. We’ll take your application right over the phone!
If you are interested in a mortgage, call us at 313.309.5556 from 8:00 am to 5:00 pm, Monday–Friday, or contact us via email.
Lost/Stolen Cards
If you card is lost or stolen, call us at 800.966.8200 for assistance anytime.
Routing Number
211691127
Deposit, Loan & Mortgage Payments
Mailing Address
NEFCU
PO Box 527
Williston, VT 05495
Visa Payments
Mailing Address
NEFCU
VISA Payments
PO Box 37603
Philadelphia, PA 19101-0603
Contact Us by Email
Please enter your information in the fields below to contact Direct Financial.
Do not include personal, financial, or card information. For transaction requests, please call us.
Other Ways to Contact Us
Phone
800.966.8200
866.80.LOANS
Mailing Address
NEFCU
PO Box 527
Williston, VT 05495
Holiday Schedule 2024
New Year's Day | Monday, January 1
Martin Luther King, Jr. Day | Monday, January 15
President's Day | Monday, February 19
Memorial Day | Monday, May 27
Employee Training | Thursday, June 6 - Friday, June 7
Juneteenth National Independence Day | Wednesday, June 19
Independence Day | Thursday, July 4
Labor Day | Monday, September 2
Indigenous People's Day | Monday, October 14
Veterans Day | Monday, November 11
Thanksgiving Day | Thursday, November 28
Christmas Day | Wednesday, December 25